Service Agreement

Terms of Service

Last updated: October 11, 2025

Acceptance of Terms

By accessing or using EvilBit Labs' website, software, or services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not use our services.

Use of Services

You may use our services for lawful purposes only. You agree not to:

• Use our services in any way that violates applicable laws or regulations

• Attempt to gain unauthorized access to our systems or networks

• Use our services to transmit malicious code or conduct security testing without permission

• Reverse engineer, decompile, or disassemble our commercial software without authorization

• Use our services in a manner that could damage, disable, or impair our infrastructure

Open Source Software

Our open-source projects are licensed under their respective licenses (Apache 2.0, MIT, or as specified).

Open-source software is provided 'as is' without warranty of any kind.

You are free to use, modify, and distribute open-source software according to its license terms.

Contributions to our open-source projects are governed by the project's contribution guidelines.

Commercial Products and Services

Commercial products like DaemonEye and custom R&D services are subject to separate license agreements.

Pricing, support terms, and service level agreements are defined in individual contracts.

Commercial licenses are non-transferable unless explicitly authorized.

Payment terms and refund policies will be specified in your purchase agreement.

Intellectual Property

EvilBit Labs retains all rights to our trademarks, logos, and brand assets.

Commercial software and proprietary tools are protected by copyright and other intellectual property laws.

Open-source software is licensed under permissive licenses as specified in each project.

User-contributed code to our open-source projects must not infringe third-party rights.

Disclaimers and Limitations of Liability

Our services are provided 'as is' and 'as available' without warranties of any kind, either express or implied.

We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.

EvilBit Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our total liability shall not exceed the amount paid by you for the specific service in question.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold EvilBit Labs harmless from any claims, damages, or expenses arising from:

• Your use of our services

• Your violation of these terms

• Your violation of any third-party rights

• Your violation of applicable laws or regulations

User Responsibility

Our tools are provided for use in accordance with applicable laws and regulations.

You are solely responsible for your use of our tools and for ensuring you have proper authorization for any activities you conduct.

You agree to comply with all applicable laws, including those related to computer access, data protection, and cybersecurity.

We encourage the ethical use of our tools and expect users to respect the rights and security of others.

Termination

We reserve the right to suspend or terminate your access to our services at any time for violations of these terms.

You may terminate your use of our services at any time by discontinuing access.

Commercial license termination is subject to the terms of your specific agreement.

Upon termination, you must cease all use of our commercial software and services.

Changes to Terms

We reserve the right to modify these website terms at any time.

Changes will be posted on this page with an updated revision date.

Continued use of our website after changes constitutes acceptance of the modified terms.

Existing commercial licenses remain governed by their original agreements and are not affected by changes to these website terms.

When you purchase a commercial license, you receive a perpetual license to that version under the terms agreed upon at the time of purchase.

Governing Law

These terms shall be governed by and construed in accordance with applicable laws.

Any disputes shall be resolved through binding arbitration or in courts of competent jurisdiction, except as otherwise required by law or government contract.

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in effect.

Government Customers

Purchases by U.S. federal, state, or local government entities are governed by separate agreements and applicable procurement regulations.

For government contracts, the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and other applicable regulations take precedence over these website terms.

Government contracts will include appropriate provisions for rights in technical data and computer software as required by applicable regulations.

The indemnification, arbitration, and limitation of liability provisions in these terms do not apply to government contracts to the extent they conflict with applicable law or regulation.

Government customers should contact enterprise@evilbitlabs.io for contract-specific terms and compliance documentation.

Contact Information

For questions about these terms:

• General inquiries: Use our contact form

• Legal matters: legal@evilbitlabs.io

• Commercial licensing: enterprise@evilbitlabs.io

• Government contracts: enterprise@evilbitlabs.io